Luanda– The state-owned Angola Airline Company (TAAG) will launch this year an electronic service that enables customers to locate their luggage by inserting a number on the system, ANGOP has learnt.
This was announced on Tuesday by TAAG's director for operations, Rui Carreira, who
added that the customer will enter into the system through a computer connected to the
Internet, an operation that enables the person to make complaints in the same manner.
"The implementation of this system will facilitate the luggage recovery process, said the source, when speaking to the press on the fringe of a seminar on Consumers and the Airport Services, held by the National Institute for Consumers Defence (Inadec).
The gathering had the participation of representatives of the National Firm for Airports
Exploration and Air Navigation (Enana), National Civil Aviation Institute (Inavic), Ghassist
firm, Lardef association and operators linked to airport services.